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Savannah, Georgia 15 East Liberty Street, Georgia 31401
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Frequently Asked Questions

Reservations

Q: I booked on a website other than the hotel website and I need to make changes to my reservation. How do I do this?

A: Please contact the customer service department at the website you used to make your reservation.

Q: Is there an early check in?

A: One can be requested; however, we cannot promise that it will be full filled. That will be passed on the occupancy level of the hotel the night before.

Q: What is your cancellation policy?

A: 24 hours prior to your arrival date.

Q: What is required in at check in?

A: Photo ID and credit card

Q: Can I pay cash for my room?

A: Yes, we still need a credit card on file, a $50 hold will be placed on the card.

Q: Do you have rollway's and cribs? Is there a charge for these items?

A: Yes, cribs are complimentary. Rollways have a onetime additional fee of $25

Q: Do you have government/military rates?

A: Yes, please have identification.

Q: Is breakfast included?

A: No, however, we do have packages that included breakfast.

Q: Do your rooms come with a fridge?

A: The only rooms with a refrigerator are: Premium Upgraded King Corner room, Double Corner, and Suites.

Q: Do your rooms come with a microwave?

A: The only rooms with a microwaveare: Premium Upgraded King Corner room, Double Corner, and Suites. However, there is a microwave located in the lobby.

Q: Do you have accessible rooms?

A: 7 rooms (mix of King and Double) and 1 Suite, ADA approved rooms.

Q: Do you have an early departure fee?

A: Yes, 1-night room and tax.

Q: Do you have a late departure fee?

A: Yes, One-night room and tax.

General

Q: What time is check in/check out?

A: Check in 4PM/ Check out 11AM

Q: Is there an early check in?

A: One can be requested; however, we cannot promise that it will be full filled. That will be passed on the occupancy level of the hotel the night before.

Q: Is there self-parking? How much? Is there valet? How much?

A: Valet parking is $25.00 per day and you may come and go as you please.

Q: Do you allow smoking on or inside the property

A: We are a smoke free hotel.

Q: Do you offer Wi-Fi? Is it free?

A: Complementary Wi-Fi.

Q: Do you have a pool? Do you have a hot tub?

A: Outdoor pool

Q: Do you allow pets?

A: Service animals only, please have paper work.

Restaurants

Q: Do you have any restaurants on site? What are their hours?

A: DeSoto Grille: 6:30AM- 10:00AM (Breakfast), 11:00AM- 2:00PM (Lunch), 5:00PM- 9:00PM (Dinner)
Beulah's Café: 6:30AM – 2:00PM/ Lion's Den: 2:00PM-12:00AM

Q: Do you have room service? What are their hours?

A: Yes, 6:00AM-11:00PM

Nearby Attractions

  • River Street: Shops, boutiques, art galleries, restaurants & pubs
  • Old Town Trolley Tours
  • Tybee Island
  • Telfair Academy
  • Jepson Center
  • Mighty Eight Museum
  • Savannah Children's Museum
  • Savannah History Museum
  • Georgia State Railroad Museum (Roadhouse Museum)
  • Fort Pulaski National Monument
  • Forsyth Park
  • Owens Thomas House
  • Juliette Gordon Low House
  • Colonial Park Cemetery
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